Privacy Policy

Privacy Policy

Last Updated: May 13, 2026

Welcome to KYNER. Your privacy and trust are extremely important to us. This Privacy Policy explains how KYNER collects, uses, stores, protects, and manages your personal information when you visit our website, purchase products, contact our team, or interact with our services.

By using the KYNER website, you agree to the practices described in this Privacy Policy.

About KYNER

KYNER is a modern technology accessories and lifestyle brand focused on providing high-quality tech products and accessories for founders, creators, business owners, professionals, and students.

We are committed to offering carefully selected products, secure shopping experiences, and trusted customer service while protecting the privacy and personal information of every customer.

Information We Collect

When you use our website or services, we may collect the following types of information.

Personal Information

We may collect personal information you voluntarily provide to us, including:

  • Full name
  • Phone number
  • Email address
  • Billing address
  • Shipping address
  • Payment-related details
  • Order history
  • Communication records
  • Social media profile information (when contacting us through social media)

Payment Information

Payments made through our website may be processed securely by trusted third-party payment gateway providers in Sri Lanka.

KYNER does not directly store complete debit card or credit card details on our servers.

Payment gateway providers may collect:

  • Cardholder name
  • Payment amount
  • Transaction details
  • Billing information
  • Fraud prevention and verification information

All payment processing is handled through secure encrypted systems.

Technical & Usage Information

We may automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Website activity
  • Referral source
  • Cookies and analytics data

This information helps us improve website performance, customer experience, and security.

How We Use Your Information

KYNER may use collected information for the following purposes:

  • Processing and delivering orders
  • Managing customer accounts
  • Providing customer support
  • Sending order confirmations and updates
  • Responding to inquiries and requests
  • Improving website functionality and customer experience
  • Preventing fraud and unauthorized activity
  • Verifying transactions and payments
  • Managing warranties, returns, and refunds
  • Sending promotional updates and offers
  • Conducting analytics and business improvements
  • Complying with legal and regulatory obligations

We only collect information necessary for legitimate business purposes.

Cookies & Tracking Technologies

KYNER may use cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Deliver a personalized experience
  • Enhance security and fraud prevention

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Marketing Communications

KYNER may occasionally send promotional emails, updates, offers, product announcements, or marketing messages.

Customers may unsubscribe from marketing communications at any time using the unsubscribe option included in emails or by contacting our support team.

We do not send spam communications.

Sharing of Information

KYNER respects your privacy and does not sell or rent personal information to third parties.

However, we may share information with trusted third-party service providers when necessary for business operations, including:

  • Payment gateway providers
  • Delivery and courier services
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising platforms
  • Fraud prevention and cybersecurity services

These service providers are only allowed to use information as necessary to perform their services.

We may also disclose information if required by law, legal process, government authorities, or regulatory obligations.

Data Security

KYNER takes data protection seriously and uses reasonable technical and organizational security measures to protect customer information.

Our security measures may include:

  • SSL encryption
  • Secure payment processing
  • Restricted access to personal data
  • Website security monitoring
  • Fraud detection systems
  • Password-protected systems
  • Trusted hosting infrastructure

Although we work hard to protect your information, no internet transmission or electronic storage system can be guaranteed as 100% secure.

Third-Party Services

Our website may contain links, integrations, or services provided by third parties.

Examples may include:

  • Payment gateways
  • Social media platforms
  • Courier services
  • Analytics tools
  • External websites

KYNER is not responsible for the privacy practices, content, or security of third-party websites or services.

Users are encouraged to review the privacy policies of those third-party providers separately.

Google Analytics & Advertising

KYNER may use analytics and advertising tools such as Google Analytics, Meta advertising platforms, and similar services to understand customer behavior and improve marketing performance.

These services may collect anonymous or aggregated usage data through cookies and tracking technologies.

This information helps us:

  • Improve user experience
  • Understand website traffic
  • Measure campaign performance
  • Optimize advertising strategies

Order Processing & Delivery

To process and deliver customer orders, KYNER may share necessary information with logistics and delivery partners.

This may include:

  • Customer name
  • Contact number
  • Delivery address
  • Order details

This information is used solely for order fulfillment and delivery purposes.

User Rights

Customers may have the right to:

  • Request access to personal data
  • Request corrections to inaccurate information
  • Request deletion of personal data where legally permitted
  • Withdraw consent for marketing communications
  • Request clarification regarding how data is used

Requests related to personal data may be submitted through our contact channels.

Data Retention

KYNER may retain customer information for as long as necessary to:

  • Provide services
  • Fulfill orders
  • Maintain transaction records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal, tax, and regulatory obligations

Once information is no longer required, we may securely delete or anonymize it.

Children’s Privacy

KYNER does not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child has been collected without appropriate consent, we will take reasonable steps to remove that information.

International Data Processing

Some third-party services used by KYNER may process or store data outside Sri Lanka.

By using our website and services, users understand and agree that their information may be processed in countries with different data protection laws.

KYNER works with trusted providers that maintain reasonable security and privacy standards.

Fraud Prevention & Security Monitoring

To protect customers and business operations, KYNER may monitor transactions and website activity for:

  • Fraud prevention
  • Unauthorized access attempts
  • Suspicious payment activity
  • Security threats
  • Abuse of services

Orders or transactions identified as suspicious may be delayed, canceled, or reviewed for security purposes.

Changes to This Privacy Policy

KYNER may update or modify this Privacy Policy at any time without prior notice.

Any updates will be published on this page with the revised effective date.

We encourage customers to review this page periodically to stay informed about how we protect personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact KYNER.

KYNER Support

Consent

By accessing, browsing, or using the KYNER website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

© 2026 KYNER. All Rights Reserved.