Terms & Conditions

Terms & Conditions

Last Updated: June 2026

Welcome to KYNER. These Terms & Conditions govern your access to and use of the KYNER website, products, and services. By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About KYNER

KYNER is a Sri Lankan premium technology essentials brand focused on delivering carefully selected, authentic, high-quality technology products and accessories for:

  • Founders
  • Professionals
  • Creators
  • Students

We specialize in premium tech accessories, productivity tools, computer peripherals, mobile accessories, gaming equipment, and related technology products.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You have the legal capacity to enter into binding agreements.

3. Products & Availability

All products displayed on our website are subject to availability.

While we strive to maintain accurate inventory levels, there may be rare situations where a product becomes unavailable after an order is placed. In such cases, KYNER reserves the right to:

  • Cancel the order and issue a full refund.
  • Offer an alternative product.
  • Delay fulfillment after informing the customer.

Product images are provided for illustrative purposes. Actual products may vary slightly due to manufacturer updates, packaging changes, display settings, or other factors.

4. Pricing

All prices displayed on the website are listed in Sri Lankan Rupees (LKR).

KYNER makes every effort to ensure pricing accuracy. However, in the event of:

  • Pricing errors
  • Technical issues
  • Incorrect product information

KYNER reserves the right to cancel or refuse orders placed at incorrect prices.

Customers will be notified before any corrective action is taken.

5. Orders

When you place an order:

  • You will receive an order confirmation email or notification.
  • The confirmation does not constitute final acceptance of the order.
  • KYNER reserves the right to review and verify orders before dispatch.

We may decline or cancel orders if:

  • Product availability changes.
  • Payment authorization fails.
  • Fraudulent activity is suspected.
  • Incorrect pricing or product information is detected.

6. Payments

KYNER accepts payments through approved payment methods available on the website.

All online payments are securely processed through authorized third-party payment gateway providers.

KYNER does not store customers’ payment card details on its servers.

By making a payment, you confirm that:

  • You are authorized to use the selected payment method.
  • The information provided is accurate and complete.

7. Shipping & Delivery

KYNER delivers products throughout Sri Lanka.

Delivery times provided on the website are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Operational circumstances beyond our control

KYNER is not responsible for delays caused by third-party courier services once an order has been dispatched.

Customers are responsible for providing accurate delivery information.

Additional delivery charges may apply if re-delivery becomes necessary due to incorrect customer information.

8. Warranty

Warranty coverage varies depending on the product and manufacturer.

Where applicable:

  • Warranty periods will be clearly stated on the product page, invoice, or warranty documentation.
  • Warranty covers manufacturing defects only.
  • Warranty does not cover physical damage, accidental damage, misuse, unauthorized modifications, liquid damage, power surges, or normal wear and tear.

Warranty claims may require inspection before approval.

Additional warranty details can be found in KYNER’s Warranty Policy.

9. Returns & Refunds

Returns and refunds are governed by KYNER’s Refund & Return Policy.

Refunds may be approved under circumstances including:

  • Wrong product received
  • Defective product upon arrival
  • Approved warranty-related replacement situations

Refund requests must comply with the conditions outlined in the Refund Policy.

KYNER reserves the right to inspect returned items before processing refunds or replacements.

10. Customer Responsibilities

Customers agree to:

  • Provide accurate information.
  • Use products according to manufacturer guidelines.
  • Maintain proof of purchase for warranty and support requests.
  • Refrain from abusing, misusing, or attempting to compromise website functionality.

11. Intellectual Property

All content on the KYNER website, including but not limited to:

  • Logos
  • Brand elements
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Text content

is the property of KYNER or its respective licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, KYNER shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss
  • Service interruptions

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the relevant product or service.

13. Product Information Disclaimer

KYNER carefully researches and verifies product information before publication.

However, manufacturers may update specifications, packaging, software, colors, or features without prior notice.

Customers are encouraged to review official manufacturer specifications where necessary before making purchasing decisions.

14. Fraud Prevention

KYNER reserves the right to:

  • Verify customer identity.
  • Request additional information.
  • Suspend or cancel suspicious transactions.

Any fraudulent, unlawful, or abusive activity may result in order cancellation and reporting to relevant authorities.

15. Privacy

Customer information is handled in accordance with KYNER’s Privacy Policy.

By using our website, you consent to the collection and use of information necessary to process orders, provide support, improve services, and comply with legal obligations.

16. Third-Party Services

Our website may integrate third-party services, including:

  • Payment gateways
  • Courier services
  • Analytics providers
  • Communication platforms

KYNER is not responsible for the policies, content, or practices of third-party service providers.

17. Force Majeure

KYNER shall not be liable for any failure or delay in performance resulting from circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Strikes
  • Power failures
  • Internet disruptions
  • Pandemics
  • Transportation disruptions

18. Changes to These Terms

KYNER reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the updated Terms.

19. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Sri Lanka.

20. Contact Information

For questions regarding these Terms & Conditions, please contact:

KYNER

Email: contact@kyner.lk
Website: www.kyner.lk

KYNER Commitment

At KYNER, we believe premium technology should be authentic, fairly priced, and genuinely valuable. Every product we offer is carefully evaluated for quality, reliability, and long-term customer satisfaction before becoming part of the KYNER collection.